Welcome to Ilkley & Wharfedale Medical Practice

Ilkley & Wharfedale Medical Practice is an Ilkley Doctors' practice that has grown and developed on the principles of combining high standards of modern medical care with a personal and friendly service to patients. It provides essential, additional and enhanced services under the General Medical NHS Contract.

LATEST INFORMATION: COVID-19 Vaccine

Two COVID-19 vaccines (Pfizer/BioNTech and Oxford AstraZeneca) have now been approved for use in the UK. 

We understand that many patients will want to know more about the vaccination, when you will be vaccinated and what it means for you. It is important to know that the NHS will contact you with further information when it is your turn to have the coronavirus vaccination.

The practice phone lines are extremely busy at the moment and in order to keep our lines free for those patients who need urgent help could we kindly ask patients to refrain from ringing about the coronavirus vaccine. 

We will continue to update our website as and when we have more information. Thank you for your patience and understanding.

For more information regarding the vaccine please visit the CCG website: www.bradfordcravenccg.nhs.uk

NEW - COVID vaccination booking announcement for the over 70s

If you are over 70 and haven’t had your first vaccination yet you can contact the NHS National Booking Service for an appointment.

We are working to contact all patients over 70 by the middle of February but if you haven’t heard from us yet and don't wish to wait, you can book an appointment through NHS National Booking Service - please visit www.nhs.uk/covid-vaccination.

This will allow you to choose a time slot and location that suits you. If you are not able to book online you can call 119 free of charge, between 7am and 11pm seven days a week. (Please be aware that phone lines can get very busy so you may prefer to call later in the day when it is can be less busy)

This is only available for first vaccination appointments and if you are aged 70 or over. Everyone else will still need to wait to be contacted by the NHS when it is their turn for a vaccination or for an appointment for their second vaccination if they don’t already have one.

You still need an appointment to get a vaccination so please do not go to any of the centres unless you have one booked. This is important because booking slots are carefully managed to allow for social distancing and the number of appointments is based on the supply available that day.

We are also contacting all patients who are registered as clinically extremely vulnerable and have been asked to shield, as well as people in the eligible cohorts who are housebound. If you haven’t been contacted yet, you should hear from us this week.

Finding your NHS number

You can still book an appointment if you don’t have your NHS number, provided you are registered with a GP practice. However, it will be quicker if you have your number: this will be on any letter or document you have received from the NHS, including prescriptions, or you can find it online at www.nhs.uk/find-nhs-number

 Registering with a GP

You can find a GP practice on the NHS.uk website. You will need to fill in a form to register - for some practices you can do this on their website so check there first. Alternatively, you can download a GMS1 registration form on GOV.UK or arrange a time to pick up a registration form from the GP surgery. If you have problems registering with a GP practice, call the NHS England Customer Contact Centre on 0300 311 22 33.

THANK YOU for your understanding and support during the COVID-19 pandemic and we encourage all our patients to please take up the offer of the vaccine when you are invited.

GP services during the COVID-19 pandemic

We will only be open for pre-booked appointments, not drop in at this point, so if you have any queries please continue to call us or use our online eConsult (please see below)

Can we ask that you bring your own face covering to preserve our PPE stocks and on entering the building please have your mask on and use our hand sanitiser before approaching the reception desk area.

If you have a prescription request please continue to drop in the external letter box or use the online facility as we won’t be able to take this over the desk.

We need your help to keep our staff safe and to protect our vulnerable patients who are invited into the building for appointments. We hope you can support the teams at both practices to look after you and your family.

eConsult

Sign up for Online Services

Appointment, Prescription Requests and Access to your GP Record

The Practice provides an on-line booking service for appointments, ordering repeat prescriptions and accessing your summary medical record. This is designed to help those patients who have difficulty in contacting the surgery during normal surgery hours. The electronic service is called "SystmOnline".

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CARE NAVIGATION

The right care from the right person, first time

When you ring to book an appointment, you might notice our reception team will ask you for a brief outline of how we can help you.

This is because we have introduced something called Care Navigation. It means our reception team has been trained to ensure they can help you to find the best service for your needs, so you can receive the right care more quickly. Anything you share with our team will be kept confidential.

Through this specialist training, our team will be able to direct you to the most appropriate clinician or service for your needs.

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