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Appointment, Prescription Requests and Access to your GP Record
The Practice provides an on-line booking service for appointments, ordering repeat prescriptions and accessing your summary medical record. This is designed to help those patients who have difficulty in contacting the surgery during normal surgery hours. The electronic service is called "SystmOnline".
CARE NAVIGATION
The right care from the right person, first time
When you ring to book an appointment, you might notice our reception team will ask you for a brief outline of how we can help you.
This is because we have introduced something called Care Navigation. It means our reception team has been trained to ensure they can help you to find the best service for your needs, so you can receive the right care more quickly. Anything you share with our team will be kept confidential.
Through this specialist training, our team will be able to direct you to the most appropriate clinician or service for your needs.
