Ilkley & Wharfedale Medical Practice is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.

This Chaperone Policy adheres to local and national guidance and policy, for example:

‘NCGST Guidance on the role and effective use of chaperones in Primary and Community Care settings’.

The Chaperone Policy is clearly advertised through the practice website and posters are displayed throughout the practice. 

All patients are entitled to have a chaperone present for any consultation, examination or procedure where they consider one is required. The chaperone may be a family member or friend, but on occasions a formal chaperone may be preferred.

Patients are advised to ask for a chaperone if required, at the time of booking an appointment, if possible, so that arrangements can be made and the appointment is not delayed in any way. The Healthcare Professional may also require a chaperone to be present for certain consultations.

All trained chaperones understand their role and responsibilities and are competent to perform that role.

There is no common definition of a chaperone and their role varies considerably depending on the needs of the patient, the healthcare professional and the examination being carried out.

Their role can be considered in any of the following areas:

  • Emotional comfort and reassurance to patients
  • Assist in examination (e.g. during IUCD insertion – Practice Nurse only)
  • Assist in undressing
  • Protection to the healthcare professional against allegations / attack

Should you require a chaperone present during your consultation, then please advise the doctor or nurse at the start of your appointment. 

The practice reserves the right for a health care professional to request a chaperone during a consultation where they feel it appropriate.

Ilkley & Wharfedale Medical Practice
Springs Medical Centre
Springs Lane
Ilkley
LS29 8TQ.
Tel. 01943 604 455

WACA

Ilkley & Wharfedale Medical Practice is a member of the Wharfedale, Airedale and Craven Alliance

Surgery & Reception Opening Hours

Monday to Friday: 8am - 6pm

Extended Access Opening Hours

Monday to Friday: 6.30pm - 8.30pm
Saturday: 9am - 4pm

Surgery Closures

Please note that the surgery is closed on all UK bank holidays.

The practice will be closed from 1pm for essential staff training on:

  • 21.01.2025
  • 26.02.2025
  • 27.03.2025
  • 29.04.2025
  • 21.05.2025
  • 19.06.2025
  • 15.07.2025
  • 25.09.2025

If you require urgent medical attention during this time, please call the surgery and your call will be redirected to the out-of-hours service.