Examples of inappropriate uses of A&E:

• Coughs and colds – it is better to stay at home or see your local pharmacist
• Queries about medication - these are best dealt with by your GP
• Old injuries or joint problems - these should be seen by your GP, at least initially
• Toothache - you need to be seen by a dentist. Hospitals such as Airedale do not have trained dentists in A&E
• Using A&E to get a 'second opinion' after visiting your GP

Examples of appropriate use of A&E:

• Cuts which won't stop bleeding or may need stitches to heal properly
• Burns which are large, or deep, and need dressings
• Limb injuries which are painful or swollen and could be caused by a broken bone
• Serious medical problems such as chest pain, collapse, or heavy blood loss

Should I go to Accident & Emergency? Click on this link to see if there are better places to go for help

Call 111 when it's less urgent than 999  You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation

Choose Well - Dee's A&E Fail tale - NHS Click on this link to watch video footage

Choose Well

Choosing the right place to go for NHS treatment will ensure that you get the right care, as soon as possible.

Using an alternative to Accident and Emergency (A&E) when you aren’t seriously ill could mean that you end up waiting less time to receive care. It will also leave emergency services to those who need them most. A&E and 999 are for life-threatening and emergency conditions only, such as heart attacks, strokes and serious injuries.

Use the colour coded chart on the right to help you choose the right care for your symptoms. Choosing well means you receive the best possible treatment, leaving emergency services to those who need them most.

Download our handy guide to choosing the right NHS service in Bradford and Airedale if you become ill or are injured - Choose well leaflet (PDF).