Patients are at the centre of our practice and we really want to understand your overall impression of the service you receive. From 1st December 2014 all GP practices had to undertake the Friends and Family Test (FFT). When you visit one of our GPs or Practice Nurse, you will be handed a short questionnaire asking the following:

"How likely are you to recommend our GP practice to friends and family if they need similar care or treatment?"

This questionnaire will take less than a minute to fill in, is anonymous and once completed is to be posted in the Friends and Family Test (FFT) post box situated in our reception area.The test will help us identify what makes our service great or where we need to make improvements.

For further information please click the link below to watch the animated Friends and Family Test film:

Friends and Family Test

The following links display our results and we will continue to update this information on a regular basis.

Friends and Family Test Results - January to March 2018

Friends and Family Test Results - October to December 2017

Friends and Family Test Results - July to September 2017

Friends and Family Results - April to June 2017

 

You can complete the Friends & Family test online here:

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Ilkley & Wharfedale Medical Practice
Springs Medical Centre
Springs Lane
Ilkley
LS29 8TQ.
Tel. 01943 604 455

WACA

Ilkley & Wharfedale Medical Practice is a member of the Wharfedale, Airedale and Craven Alliance

Surgery & Reception Opening Hours

Monday to Friday: 8am - 6pm

Extended Access Opening Hours

Monday to Friday: 6.30pm - 8.30pm
Saturday: 9am - 4pm

Surgery Closures

Please note that the surgery is closed on all UK bank holidays.

The practice will be closed from 1pm for essential staff training on:

  • 21.01.2025
  • 26.02.2025
  • 27.03.2025
  • 29.04.2025
  • 21.05.2025
  • 19.06.2025
  • 15.07.2025
  • 25.09.2025

If you require urgent medical attention during this time, please call the surgery and your call will be redirected to the out-of-hours service.