Ilkley & Wharfedale Patient Participation Group (IWMP PPG)
If you have an interest in the development of local health care services why not join our group? We usually meet every 8 weeks and with the rapidly changing health agenda taking place, it is important that patients are part of the programme.
Young or old, it's your medical practice, so why not support it and tell us what needs changing or improving.
Virtual Patient Participation Group
We are always looking for new ways to find out how we can improve our service and how patients perceive our surgery and staff. To help us with this we have set up a Virtual Patient Participation so that you can have your say.
Periodically, we ask the members of this group some questions, such as what you think about our opening times or the quality of the care or service that you received. We will contact you via email or post and keep our surveys brief so that it shouldn't take too much of your time.
We want to gather around sixty patients from as broad a cross-section as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you would like to join our Reference Group and are happy for us to contact you occasionally by email or post please click the link below to open the sign-up form, print it out, complete it and return it to the practice.
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Minutes of Meetings
Annual Patient Survey Results & Action Plan 2015/16
Following the completion of a patient survey in November and December 2015 we have worked in conjunction with our PPG and developed an action plan to implement changes within the practice. Please click on the links below for both reports:
Minutes of Meetings
Annual Patient Participation Reports
Over the last year the Patient Participation Group and the Practice have worked closely together to develop an action plan for implementing changes based on three key priority areas. The action plan with outcomes is detailed in the report below:
We completed a local patient survey in January 2014 covering a wide variety of topics including opening times, appointments, on-line booking, text message reminders, access to and within the surgery, telephone system, range of services offered, satisfaction levels with regard to clinical and admin staff and our website.
We would like to thank the IWMP Patient Participation Group for their input into the survey, without which the survey would not have been possible.
Below are the survey results, report and action plan.
Further information about the surgery is available through the NHS Choices website on the following link: